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WE STAND BEHIND OUR PRODUCTS

The world-class range of Dexion industrial storage products is engineered for reliable performance and is built for longevity.  In fact, Dexion products are designed to last a lifetime, which is why, in addition to our standard 12-month warranty, we provide customers with the Dexion Lifetime Product Warranty*.

The Dexion Lifetime Product Warranty* covers the structural failure and defects in materials and workmanship of new products manufactured by Dexion Asia Pacific.

A proactive approach with preventive protocols in place are crucial to maintain the validity of the Lifetime Product Warranty.  Prioritising regular maintenance and inspections help to identify minor issues or damages before they escalate into major concerns.   Promptly taking actions to address these issues prevents system failures and ensures safe operations for the team. 

As such, it is necessary for Dexion to conduct an inspection of your storage installation and products during the twelfth month of every consecutive 12-month period to maintain the validity of the Dexion Lifetime Product Warranty* throughout its duration.

We stand by the quality, durability and safety of our products, which in turn gives our customers peace of mind and exceptional value for your investment. 

To apply for the Dexion Lifetime Product Warranty* simply talk to your sales consultant.

Please do not hesitate to contact us for any further information.

Dexion maintains high quality standards and ensures compliance to international standards, which include:

Safety Standard Description
ISO 9001:2015 Quality management systems
AS 4084.1:2023 Steel Storage Racking, Part 1: Design
AS 4600:2018 Cold Formed Steel Structures
AS 4100:2020 Steel Structures Code
AS 3990 – 1993 Mechanical equipment – Steelwork
AS 1657 – 2013 Fixed Platforms, Walkways, Stairways and Ladders – Design, Construction and Installation
SEMA 2010 Storage Equipment Manufacturers Association for the Design of Static Racking
ANSI MH16.1: 2012 (USA) Rack Manufacturers Institute Specification for the Design, Testing and Utilisation of Industrial Steel Storage Racks
NSCP – 2015 National Structural Code of the Philippines 2015, Volume 1: Building, towers, and other vertical structures
FEM 10.2.02 – 2001 The Design of Static Steel Pallet Racking: Racking Design Code
FEM 9.831 – 1 – 2012 Basis of calculation for storage and retrieval machines – Tolerances, deformations and clearances in the storage system Part1: General, single deep and double deep beam pallet racking
EN15512:2020 Steel static storage systems – Adjustable pallet racking systems – Principles for structural design

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